How Technology & Data are Being Used to Help Companies Return to Work
The foundations of return-to-work will be built on three primary areas: awareness, communication and action. All of them can be achieved through technology and data collection.
- By Doug Turk
- May 15, 2020
COVID-19 shows us how quickly the world can change in its highly interconnected state. In the past 60 days, across the world, every business and worker has experienced monumental change. The “new normal” post COVID-19 is being defined in near-real time for how workers and organizations return to work.
History is being written as we design our new normal, with every employer defining their next steps and their return to work standards with limited visibility to what the future holds. We are all waiting, watching and wondering what changes COVID-19 will inevitably require from a strategic, operational, people and financial aspect.
The one constant moving forward, in every single scenario, is that return to work is predicated on worker health and safety. Companies are required to follow government guidelines with physical distancing, PPE and biometric data collection. The worker and employer are inextricably linked to both follow process and guidelines and to share responsibility for individual and collective health and safety.
The foundations of return-to-work will be built on three primary areas: awareness, communication, and action.
Awareness has taken on new meaning. The physical state of an individual, both as it applies to him/herself and others, is the premise guiding back-to-work. Privacy concerns around biometrics, symptoms and exposure are now secondary to providing and protecting the greater good.
The EEOC recently updated its guidelines to allow temperature and screening to be captured and measured at the worker level.
Communication will also accelerate and require both publicly and privately sharing information previously perceived as private. New ways of communicating will inevitably take hold to fill the need for this consistent and rapid connection.
Finally, action arising from awareness and communication will increase, enabling individuals and organizations to respond quickly and decisively.